Summary of LG Refrigerator Class Claims:
- WHO: Plaintiffs David Heckner, Andrea Heckner and Robin Bardsley filed the lawsuit against LG Electronics USA Inc.
- Why: LG knowingly sells refrigerators with defective craft ice makers that fail within a few months of use.
- Where: The LG refrigerator lawsuit was filed in New Jersey federal court.
LG knowingly sells defective “artisanal ice” refrigerators that stop working within months of their useful life, according to a new class action lawsuit.
Plaintiffs David Heckner, Andrea Heckner and Robin Bardsley filed the LG refrigerator class action lawsuit Nov. 15 in New Jersey federal court.
They said they bought the LG craft icemaker-equipped refrigerator based on the brand’s perceived quality and because they specifically wanted the ability to make slow-melting round ice.
The Heckners say they paid more than $4,000 for their LG refrigerator. Bardsley said he paid $3,300 for it. LG said the craft ice maker was not offered by any competitor, so both were willing to pay a premium for the device.
The plaintiffs allege that the LG craft ice maker failed within months of use. Specifically, they claimed that LG refrigerators stopped making craft ice in three-wheel or six-wheel modes and leaked water into the freezer compartment.
The plaintiffs say they faced out-of-pocket costs despite the LG craft ice maker’s warranty.
Heckners was able to get one warranty repair and a licensed technician replaced the LG craft ice maker. However, the class court claimed that the defect had reoccurred, but LG refused to repair the refrigerator because it was out of warranty.
When Bardsley’s LG refrigerator was defective under warranty, she was instructed to schedule a service appointment and was told she would pay $100.
Plaintiffs say they no longer use LG craft ice makers because of out-of-pocket costs associated with repairs and have been deprived of the benefits of their settlement with LG.
Plaintiffs allege that LG failed to inform consumers of the defect in the LG Artisan Ice Maker, even though LG knew or should have known of the defect in the ice maker prior to selling the refrigerator to the plaintiff. They also claim that LG knew that warranty repairs would not fix the problem.
LG’s refrigerator class action claims include breach of warranty, common law fraud, unjust enrichment, and tort. Minnesota Uniform Law of Deception.
LG reportedly charged consumers $1,150 as part of the deal operational calculation of refrigeration failure categories of refrigerators.
Do you have a refrigerator with an LG craft ice maker? Tell us about your experience with the device in the comments section.
The plaintiffs are represented by Zoe Aaron, Gary Klinger and Nick Suciu III of Milberg Coleman Bryson Phillips Grossman PLLC; and Daniel O. Herrera, Edward A. Hatskin and Brian L. Clobes of Cafferty Clobes Meriwether & Sprengel LLP.
The LG Refrigerator Class Action Lawsuit is David Heckner et al. v. LG Electronics USA Inc.Case No. 2:22-cv-06629-SRC-JRA, in the United States District Court for the District of New Jersey.
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