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Stamford, Conn.–(business telegram)– Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has commissioned a research study to examine the digital engineering services that have enabled a growing number of enterprises to develop and run products. support has been extended.
The results of the study will be published in a comprehensive ISG Provider Lens™ report, called Digital Engineering Services, scheduled for release in April 2023. The report will cover companies providing services for product and service design, engineering, development, customer engagement and other functions. ,
Enterprise buyers will be able to use information from the report to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG consultants use the information to recommend providers to the firm’s buy-side clients.
More companies are using digital engineering services as competitive pressures force them to develop and release new products more quickly and at less cost. These requirements have increased the adoption of virtual prototyping to reduce risk in development, while digitization is transforming every step of the value chain, from product inception to manufacturing, testing and aftermarket services.
“As technology and customer needs change rapidly, enterprises need a predictable and controllable product lifecycle,” said Jan Erik Aas, partner and global leader at ISG provider Lens Research. “The services that enable digital engineering transformation are making it possible.”
ISG has distributed surveys to approximately 60 providers. Working in collaboration with ISG’s global advisors, the research team will produce four quadrants representing the digital engineering services specific enterprises are purchasing, based on ISG’s experience working with its clients. There are four quadrilaterals:
- Design and Development (Products, Services and Experiences)Evaluate services for integrated hardware/software development and feature enhancement, including new data-driven methodologies and agile design, that deliver faster innovation cycles and improved product and customer experiences.
- Unified Customer/User Engagement, To assess the providers of intelligent aftermarket services for product support through digital platform. Key capabilities in this segment include providing AI-enabled customer service, remote field support with AR/VR technologies, and self-service knowledge support.
- Platform and Application ServicesCovering providers’ digital platform engineering capabilities, including business and technical design, orchestration, building new experiences, and using microservices-based architectures.
- intelligent operationEvaluating providers of services to make operations at greenfield and brownfield sites more connected and autonomous, reducing reliance on manual interventions and increasing efficiency.
The geographically focused report from the study will cover the global Digital Engineering Services market and examine the products and services available in the Americas and Europe. ISG analysts Shirish Kulkarni, Tapati Bandopadhyay and Srinivasan PN will act as authors of the report.
A list of identified providers and vendors and further information on the study are available in this digital brochure. Companies listed as digital engineering service providers can contact ISG and ask to be included in the study.
All 2023 ISG Provider Lens™ assessments feature expanded customer experience (CX) data, which measures the real enterprise experience with specific provider services and solutions, based on ISG’s ongoing CX research. Enterprise customers interested in sharing their experience about a specific provider or vendor are encouraged to register here to receive a personalized survey URL. Participants will receive a copy of this report in exchange for their response.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant Research Series is the only service provider assessment of its kind that combines empirical, data-driven research and market analysis with real-world experience and observations from ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to aid their selection of appropriate sourcing partners, while ISG consultants use the report to validate their own market knowledge and make recommendations to ISG’s enterprise clients. Research currently covers providers offering their services globally across Europe, as well as in the US, Canada, Brazil, UK, France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets expanding to be added. in future. Please visit this webpage for more information about ISG Provider lens research.
A companion research series, the ISG Provider Lens Archetype Report, provides a first-of-its-kind assessment of providers from the perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 customers, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations and service and technology providers achieve operational excellence and rapid growth. The firm specializes in digital transformation services including automation, cloud and data analytics; Sourcing Consultant; managed governance and risk services; network carrier services; strategy and operations design; change management; Market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Connecticut, ISG employs more than 1,300 digital-ready professionals working in more than 20 countries – a global team known for its innovative thinking, market impact, deep industry and technology expertise, and global leadership. Known for its quality. Research and analytical capabilities based on the most comprehensive market data in the industry. For more information, visit www.isg-one.com.
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